What Airbnb services does HelloGuest provide?
Here's What Our Hosts Have To Say
Frequent Airbnb Management Service Questions
HelloGuest is an independent third party and is not affiliated or endorsed by Airbnb or its affiliates or any other booking platform, in any way.
Airbnb Management Services Nationwide
Airbnb management across the UK - tailored services for short and monthly stays
1. Onboarding
We collect the property details and particulars from you, this includes arranging professional photography if necessary.
2. Listing
We can create a new listing or take over management of an existing listing. We will create the content, features and settings consulting with you to optimise the listing.
3. Availability & Pricing
Set up availability in the calendar and pricing levels for different periods and according to your pricing requirements.
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4. Go Live
Once the listing, availability, and pricing are set we can distribute and connect the listing to the booking sites to start receiving bookings.
UK-Wide Coverage
We manage a wide range of rental properties in popular areas and tourist destinations. This includes accommodation in all the major cities in the UK but also more remote rural holiday destinations.
Contact us about our rental management services and location coverage.
Guest Communication and Support
We take care of guests from their reservation to check-out. Our experienced in-house customer service team is online all day 7 days a week to give fast responses.
Create and Optimise the Property Listing
Creation and optimisation of a new or an existing listing, onboarding your property details, as well as arranging for professional photography.
Key Exchange and Check In
We offer ‘in person’ meet and greet services to hand over the keys as well as self-check in options. Guests are provided instructions and house rules to help them settle in.
Multi-Channel Marketing
We set up and connect your listing using our property management software. We can reach over 40+ booking channels but we only select the best sites for your listing and location.
Cleaning and Laundry Service
We provide hotel quality cleaning standards and housekeeping services. This includes handling bed linen, towelling for each guest stay and full replenishment of toiletries.
Check-Out & Guest Reviews
The property is checked after each rental to ensure it has been left in good order. We manage the guest reviews to get your listing a good rating.
Smart Pricing & Optimisation
Use of pricing tools and strategies to optimise pricing & occupancy levels. We monitor and measure performance to make adjustments to maximise your returns.
Screenings and Bookings
We provide hotel quality cleaning standards and housekeeping services. This includes handling bed linen, towelling for each guest stay and full replenishment of toiletries.
24/7 Support Service & Property Maintenance
Support for property owners and guests to manage any property and maintenance issues.
Our Simplified 4-Step Process to Get Your Property Let
We deliver hassle-free Airbnb hosting & rental services – Over 95% of guest reviews are ★★★★☆ or ★★★★★
HelloGuest has managed our property for several years both for Airbnb short lets and long letting. They have been excellent and flexible to accommodate our needs, we often stay in the property ourselves.
Henry ★★★★★
Fulham, London
We were looking for an Airbnb property management company that can advertise on different holiday rental sites and can provide a full service our property location as we live abroad. HelloGuest have taken really good care of the property and is fully booked out in the season.
Jane ★★★★★
Newquay, Cornwall
How long does it take to create a listing?
The timing will vary depending on the availability of the property information, photos, servicing needs, access and the booking sites getting the listing connected – on average you can expect it will take 1- 2 weeks.
How long does it take to receive the first booking?
It will usually take between 10 to 15 days to receive your first booking but this can vary. Booking sites are marketplaces so a lot will depend on the level of demand and supply, the rental property characteristics, and the rental pricing.
How much does it cost?
Our pricing is some of the most competitive in the industry starting from just 12%+VAT per month on bookings. Given the increase in bookings, most customers start seeing significant returns in the first few months.
How do you screen potential guests?
Most importantly we check previous host reviews about the guests and that they are verified guests, in some circumstances if there are doubts we may contact the guests directly to gather further validation.
